ICT Facilities and Student Motivation after COVID-19: Parental Challenges in Children’s Learning

Abstract

The COVID-19 pandemic has had a profound impact on children’s learning processes, simultaneously transforming the traditional role of parents into that of learning facilitators at home. This qualitative study aims to explore the strategies parents in Malaysia use to manage and motivate their children in the post-pandemic context. In-depth interviews were conducted with six parents to examine the challenges faced during home-based teaching and learning (PdPR), post-pandemic learning management strategies, and approaches adopted to enhance children’s motivation. Thematic analysis revealed that parents encountered various challenges, including technological constraints, limited access to devices, internet connectivity issues, children's gadget addiction, and the responsibility of monitoring daily learning activities. Identified recovery strategies included restructuring daily routines, reviewing schoolwork, supervising supplementary classes, and providing both emotional and material support. The findings highlight the pivotal and dynamic role of parents in maintaining children’s academic engagement, as well as the need for sustained support to help families adapt to the realities of post-pandemic education.